North Fort Worth Residents Under Boil Water Notice

Note on boiling water in North Fort Worth

Due to a power outage at the Eagle Mountain Water facility and the subsequent loss of water pressure in the system, the Texas Commission on Environmental Quality requires the City of Fort Worth (PWS ID 2200012) to notify water customers in much of northern Fort Worth to notify their water prior to consumption cooking (e.g. washing hands / face, brushing teeth, drinking, etc.).

Children, the elderly, and those with compromised immune systems are particularly susceptible to harmful bacteria and all customers should follow these directions. Of course, for those in an area without electricity, this is another challenge to face on top of the arctic cold.

To ensure the destruction of all harmful bacteria and other microbes, water for drinking, boiling, and ice making should be boiled and refrigerated before being used for drinking water or human consumption. The water should be brought to a vigorous boil and then boiled for two minutes.

Instead of cooking, individuals can purchase bottled water or obtain water from any other suitable source for drinking water or for human consumption.

When the water no longer needs to be boiled, officials in the public water system tell customers that the water is safe for drinking or human consumption.

Once the boiling water notification is no longer in effect, the public water system will issue a notification to customers that will remove the boiling water notification in a manner similar to that notification.

If you have any questions on this matter, contact the water company at 817-392-4477 or by email.

The outage is expected to affect the area by Wednesday

Eagle Mountain Water Plant and 6801 Bowman Roberts Road raw water pumping station have been without power for more than two hours. The facility experienced several blackouts today due to the power outages.

The water in a raised water tank on the north side was drained, so that many customers no longer have water. Approximately 100,000 people are affected.

The water pressure is restored as soon as the system is supplied with power again. Affected customers should, however, expect to receive a notification of boiling water by at least Wednesday lunchtime. The utility will give another notice once they have verified that the water is safe.

The utility company is facing challenges in other parts of the city as well, as most facilities have suffered power outages at some point and freezing temperatures are affecting the equipment.

For those needing to warm up, a warming station has been set up at the Worth Heights Community Center at 551 New York Ave, Fort Worth, TX 76110, and is open 24/7.

Water main breaks

Employees expect an increase in interruptions in cast iron water pipes and an increase in calls for emergency shutdowns due to defective private plumbing lines. The utility company is always on 24/7 but is ready to respond to changing conditions by bringing in additional crews and call center representatives if necessary.

If anyone suspects a water pipe is defective, report the location immediately by calling 817-392-4477 So it can be repaired as soon as possible. Don’t assume your neighbor has called, and don’t use email or social media to report major disruptions. These communication channels are not constantly monitored, which can lead to a delayed response.

Customers should have additional water on hand in case they lose service due to a major break or frozen or cracked private plumbing.

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